GDPR Compliance
Your Data Rights Under European Law
Last updated: January 2025
As a company serving European Union residents, SME Analytica is fully compliant with the General Data Protection Regulation (GDPR). This page outlines your rights and how to exercise them.
Your GDPR Rights
Right to Access
You have the right to know what personal data we hold about you and how we process it.
Right to Rectification
You can request corrections to inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of your personal data under certain circumstances.
Right to Restrict Processing
You can request that we limit how we process your personal data.
Right to Data Portability
You can receive your data in a structured, machine-readable format.
Right to Object
You can object to certain types of processing of your personal data.
Lawful Basis for Processing
Legitimate Interest
We process data to provide and improve our analytics services, ensure security, and conduct business operations.
Contract Performance
We process data necessary to fulfill our contractual obligations when you use our services.
Consent
For marketing communications and non-essential features, we rely on your explicit consent.
Legal Obligation
We may process data to comply with legal requirements, such as tax obligations or regulatory compliance.
Types of Data We Process
- Personal identifiers (name, email, company details)
- Business data uploaded to our platform for analysis
- Technical data (IP addresses, browser information, usage patterns)
- Communication records (support requests, feedback)
- Billing and payment information
How to Exercise Your Rights
Submit Your Request
Contact our Data Protection Officer using the form below or email privacy@smeanalytica.com
Identity Verification
We may ask for additional information to verify your identity and protect your data
Processing
We will process your request within 30 days and keep you informed of progress
Response
You will receive a detailed response with the requested information or confirmation of action taken
Contact Our Data Protection Officer
For any GDPR-related requests or questions, please contact our dedicated Data Protection Officer.
Submit a GDPR Request
Or email us directly at privacy@smeanalytica.com